Future Solutions

Voice Over IP

During 2005 First Group Dynamics will help organisations understand the benefits and pitfalls of Voice Over Internet Protocol (VoIP) solutions. We will offer our own solutions focusing on customer needs but using two flavours of IP networking:

Customer hosted equipment

First Group Dynamics will provide solutions to business wishing to use their own IP PBX's to take advantage of cost efficiencies by wide area networking. First Group Dynamics can manage the purchasing and upgrades of office based systems, while designing the most cost effective bandwidth and network requirements to give one solution.

Network hosted equipment

First Group Dynamics recommend hosted VoIP solutions to businesses with a large number of sites (especially with home workers or with small satellite offices). These hosted solutions will have full network based PBX functionality, alleviating the need for resource hungry investment in customer premises PBX's and upgrades.

Voice Over IP Phone Systems

First Group Dynamics will provide IP Phones instead of having hardware at an additional cost. We will be utilising our own server PBX, which will be able to host VPN (Virtual Private Network), Voicemail as well as full networked LAN (Local Area Network).

ADSL for up to 4 x Users
SDSL is required for larger users.

This would be beneficial to outworkers as all calls to Local and National calls would be free of charge. Calls to mobiles or International would be billed at a reduced rate (Lower than review rates). This is due to calls being made directly to our switch as opposed to routing through the BT Exchange indirectly.

The IP Handsets can be plugged into any broadband connection in the UK or Europe and is intelligent enough to automatically configure via the main switch/PBX bringing you back to the main group as an extension to a LAN. Calls between the group would be Free of Charge giving maximum flexibility.

We will be rolling out this protocol in March 2005. Not only will you improve connectivity, but more importantly it would be less expensive that the present forms of communication.